Avalon Customer Contact Centre

//Avalon Customer Contact Centre

Avalon Customer Contact Centre

Many thanks to our members who emailed Councillors late in 2022 to ask them to oppose reducing hours from 5 dpw to 2 dpw.  Our Vice President Dianne Ramsay spoke at Council against the staff recommendation. This issue was revived again in May 2023 when a motion was passed to defer a decision until the first Council meeting after new Pittwater Ward Councillor Karina Page has been formally announced.  APA has been advised that this matter will be discussed at the 22 August 2023 Council meeting. APA President Craig Boaden intends to apply to speak in favour of retaining the Centre; please stay tuned.

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The staff proposal to terminate the Avalon Customer Contact Centre (ACCC) finally came to a head at the 22 August 2023 Council meeting. APA President Craig Boaden spoke in favour of retaining the Centre, but was not able to convince 12 of the 14 Councillors present (Cr Page is still away). Crs Korzy & Glanville voted to retain the ACCC; Cr Gensher and the other 13 Councillors voted to accept the staff recommendation. Another service lost to Avalon residents.

By | 2025-05-05T02:49:40+00:00 May 5th, 2025|Council|0 Comments

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